Mediacendo1. About these terms
These draft terms describe the intended conditions for using the Mediacendo website and its business media-management service. They are for review and are not a completed subscription agreement. The supplier is Mediacendo. Its registered address, governing law and final commercial terms must be confirmed before they are used for customer contracting.
2. Using the website
You may use this website to learn about Mediacendo and request information. Please provide accurate information when contacting us. Do not attempt to disrupt the website, gain unauthorised access, introduce malicious code or misuse the enquiry form. Submitting an enquiry does not create a paid subscription.
3. Business subscriptions
Any paid service must be agreed in a written order or subscription agreement identifying the supplier and customer. That agreement must specify the features, authorised users, usage limits, start date and any onboarding or support commitments. Where agreed service-specific terms differ from these general terms, the service-specific terms take priority.
4. Fees, billing and cancellation
Published pricing is in GBP, excluding VAT: Core £21,000/year (£1,750/month equivalent), Scale £36,000/year (£3,000/month equivalent), and Enterprise from £54,000/year (£4,500/month equivalent). All plans require an annual contract; monthly equivalents do not offer a month-to-month cancellation option. Core includes up to 10 active client workspaces, Scale up to 30, and Enterprise is scoped for 50 or more with the allowance confirmed in the order. All plans include the full planning, activation, optimisation and reporting workflow; service levels and implementation scope must be confirmed in the order. Everyday AI usage is included subject to fair use. Materially exceptional usage arrangements and any separately chargeable high-cost creative generation must be agreed before additional charges are incurred. Advertising spend and third-party subscriptions are excluded unless expressly included in the order. The one-off implementation fee is £2,500 plus VAT, waived for founding customers as confirmed in the order. Payment schedules, renewal, cancellation procedures and refund terms must be provided before acceptance. No payment is taken on this website. Mandatory statutory rights remain unaffected.
5. Accounts and acceptable use
If given platform access, you are responsible for keeping login credentials secure and ensuring authorised users act appropriately. You must have the necessary rights and permissions to use uploaded material and connected accounts. Do not use the service for unlawful content, infringement, harassment, fraud, unauthorised access or attempts to evade agreed usage restrictions.
6. Your content and data
You retain ownership of the content you provide. Any licence needed to host, process and display that content should be limited to providing and supporting the agreed service. Responsibilities for personal data, approved subprocessors, security measures, retention and deletion must be documented in the applicable service agreement and, where required, a data-processing agreement before customer personal data is processed.
7. AI and third-party integrations
AI-generated material may be inaccurate or unsuitable for a particular purpose. Review outputs before publishing or relying on them, and obtain any necessary permissions. Connected third-party services may require separate accounts and have their own terms, fees and availability. Supported integrations and any data sent to them must be confirmed for your subscription.
8. Intellectual property
Rights in Mediacendo’s software, branding and original website materials remain with their respective owners. Access to the service does not transfer ownership of the software. Third-party names and logos identify their respective products; their appearance does not by itself imply endorsement or a contractual partnership.
9. Availability and changes
The website and service may require maintenance or updates. Any service-level commitments, notice requirements and support arrangements must be set out in the agreed subscription terms. Material changes affecting a paid service should be handled under that agreement.
10. Suspension and termination
The service agreement should describe when access may be suspended or ended, any notice or opportunity to remedy a breach, and arrangements for exporting or deleting customer data. These draft website terms do not establish a specific data-retention period or termination charge.
11. Responsibility and liability
Each party’s responsibility, warranties and any liability limits must be agreed in the final service agreement. Nothing in these draft terms is intended to exclude rights or liabilities that cannot lawfully be excluded. Marketing statements are not a guarantee of campaign performance, revenue or other commercial outcomes.
12. Governing law and disputes
Mediacendo’s registered address, governing law and dispute-resolution forum are awaiting confirmation and must be completed in the final terms. No jurisdiction is selected by this draft.
13. Contact and updates
Use the website enquiry form for questions about these terms or a proposed subscription. Updated terms should state their effective date and any notice required for existing customers. This draft was prepared on 18 September 2026; it has no contractual effective date.